
I’m Not a Robot – Rethinking CAPTCHA”
1
Discover (Research & Understand the Problem)
-
Problem: CAPTCHAs frustrate users, break flow, and aren’t accessible.
-
Research shows:
-
CAPTCHAs increase friction & abandonment: Baymard Institute on form usability
-
Accessibility barriers: W3C WCAG Guidelines
-
User frustration with images/text tasks: Nielsen Norman Group – CAPTCHA usability
-
Insights:---
-
People just want a frictionless flow.
-
Accessibility is non-negotiable.
-
Security can be invisible & smart.
-
2
Define (Problem Statement)
“CAPTCHAs were designed for security, but they often punish real humans.
How might we create a verification method that is secure, accessible, and seamless, without breaking the user’s flow?”
3
Develop (Ideation & Concepts)
3 Potential Solutions:
-
Invisible CAPTCHA → background behavioral signals (mouse movement, typing speed).
-
Micro-gesture verification → swipe, drag, or tap → fast, intuitive, mobile-friendly.
-
Gamified check → tiny fun task (drag puzzle, match emoji) that feels playful.
4
Deliver
-
Login Page with Invisible CAPTCHA
-
Wireframe: Standard login, no CAPTCHA visible.
-
Final: “You’re signed in securely (verification done in background).”
-
-
Swipe to Verify
-
Wireframe: Box with slider → “Swipe to prove you’re human.”
-
Final: Fun micro-animation when slider completes.
-
-
Drag & Drop Gamified Check
-
Wireframe: “Drag the sun into the sky” task.
-
Final: Smooth drag → cheerful confirmation.
-
5
Final Case Study
CAPTCHAs = frustrating, inaccessible, break flow.
-
Discover → user frustrations + accessibility issues.
-
Define → CAPTCHAs punish humans.
-
Develop → invisible + simple gestures + fun alternatives.
-
Deliver → wireframes + Figma prototypes.
